Skip to main content
TrustRadius
Amazon Pay

Amazon Pay

Overview

What is Amazon Pay?

Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.

Read more
Recent Reviews

Amazing Amazon Pay

9 out of 10
June 06, 2022
The best thing I like about Amazon Pay is it allows its users to pay a variety of bills such as credit card bill payments movie tickets …
Continue reading

Amazon Pay - Pay securely

5 out of 10
June 01, 2022
We were using Amazon Pay for business transactions as well as for personal use. The problem I use to face sometimes was first we need to …
Continue reading

Great product

9 out of 10
June 24, 2021
Incentivized
Amazon Pay is being used by our organization to be able to receive and make payments to different individuals or businesses and for our …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Amazon Pay?

Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

25 people also want pricing

Alternatives Pricing

What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts…

N/A
Unavailable
What is Paddle?

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

Return to navigation

Product Details

What is Amazon Pay?

Amazon Pay Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of Amazon Pay are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(59)

Attribute Ratings

Reviews

(1-13 of 13)
Companies can't remove reviews or game the system. Here's why
Aishwarya Varshney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Generally, I use Amazon Pay for my personal day-to-day transactions. However, I also use Amazon Pay for making business transactions like contributing to an organizational level event or collecting gift card money for a colleague's birthday or marriage day. Not just Amazon Pay is very convenient option in case you want to use it to collect payments for any freelance project, be it an Indian client or a foreign client. Other than the IT firms, Most retail and shopping outlets use Amazon Pay for making customer-to-business transactions so I find it really helpful tool in every business sphere.
  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
  • Sometimes Amazon Pay fails to work or operates on low speed Internet connection. So that becomes frustrating for us.
  • Discount offers are hard to find if you are paying your purchase through Amazon Pay UPI.
  • In comparison to the other UPI apps, The cashback value offered is very less which sometimes stops you from using Amazon pay.
  • Amazon Pay is very less compatible with various shopping platforms hence if you want to transact using Amazon pay then you may not find the option there.
As a user I find Amazon Pay a safe, trusted, and convenient option to make payments on various shopping sites. While if you are owning a small or medium-sized business then you can allow your customers to make payments through Amazon Pay. The most interesting point about Amazon Pay is that it is backed up by fraud protection technology that is implemented on the shopping site itself amazon.com. So paying with Amazon pay is highly recommended.
June 06, 2022

Amazing Amazon Pay

Muhammed Kazi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The best thing I like about Amazon Pay is it allows its users to pay a variety of bills such as credit card bill payments movie tickets bus tickets train tickets etc. Amazon pass has solved my problem of carrying cash in my hand every time and wherever I go. It has also helped me in making payments by different platforms such as credit cards, debit cards, gift cards, EMI options, etc
  • UPI payments
  • Mobile recharge
  • Bill and utility payment
  • Credit card bill payment using amazon pay wallet money
  • Sell and buy gold using amazon pay wallet
  • Purchase other ecommerce products using amazon pay
Amazon Pay is Quick & Easy to use. Add money in an instant from multiple payment methods and use it whenever you want. You can add up to a maximum limit of ₹10k to 20k per month as per the user account limit. Amazon Pay can be used almost everywhere.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amazon Pay is the most rewarding platform for employees. Amazon as a business partner at my organization provides one of the finest reward options for employees. You send an Amazon Pay gift card and it motivates the employee morale and boosts their work environment. It is also one of the genuine and trusted platforms for making payments. At my workspace, we use it for sending out gestures and gifts and rewarding the team. It is also one of the best use when there are festivals and anyone can easily send e-gift cards with Amazon Pay values and it's a useful gesture for employees to buy from one of the largest e-commerce platforms, Amazon.
  • E-Gift Cards
  • Sending and Receiving Payments (Merchant Transactions)
  • Scanning QR codes
  • Paying via Amazon Pay on Amazon
  • It's easy to use and accessible to any part of the world.
  • I would recommend some interface changes in how the app might look, else it works amazingly well for me and business purposes.
It is well suited when an incident for women's day, all women employees were rewarded with Amazon Pay gift cards and it was one of the most rewarding and special things. In various employee engagement activities, the winners get to win shopping vouchers from Amazon and they can make use for their personal use. It is a highly recommended platform for me and my organization.
Avinash Saklani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amazon Pay is one of the safest and most secure Payment Gateway offered by Amazon. It is easy to set up an Amazon Pay Wallet or Amazon UPI(Unified Payment Interface) Account. The best thing about Amazon Pay is that it works at almost every online/offline store which accepts online payments for any type of Purchase. It provides fast and secure transactions, and we can also scan any QR code to perform online amount transactions directly through our bank account linked with Amazon Pay. As a FrontEnd Developer, I focus more on User Interface and User Experience. UI of Amazon Pay is brilliant, one can easily navigate to any account-related information, balance history, transactions history, and many more. If you purchase any product from Amazon you are provided with additional benefits like Cashbacks, Rewards, and Gift Cards also you can pay your order amount in simple no-cost EMIs.
  • Simple and Great User Interface
  • No payment decline issues and Faster Transactions
  • Rewards, Cashback for every transaction
  • Safe and Secure
  • Amazon Pay balance to bank account transfer.
  • Make more lightweight app particularly for Amazon Pay.
  • Unable to scan some QR codes.
I use Amazon Pay as my Primary Payment Gateway to transfer money to my friends/relatives. I use it for Paying Bills(Electricity, Wifi, Mobile/DTH recharge). I also use to accept payments from local clients and organizations. It works well and I have very little or no issues till now for any type of transaction. It is more reliable and comparatively fast than other payment applications.
Abhijeet Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Amazon pay usually in money transfers or receive payments directly to our bank account with the help of UPI. Merchant payment, shopping with Amazon, bill payment, Mobile recharge, etc are the main thing where Amazon pay is used. The good thing about the software is it gives us a safe environment to pay or receive money.
  • Cash back from Amazon Pay is awesome.
  • Offer by Amazon Pay is great of all time in comparison with other payment software.
  • Directly connection with your bank account through UPI is amazing.
  • Scan timing of a QR code is more than any payment application that I think it needs to improve.
  • Gift card, offer should be more validate.
  • Bus, train ticket should be improve.
It is from Amazon so I think the trust with this application for payment is great. No chance to strike your payment, no chance for fraud such a safe environment for paying and receiving money. You can pay your bills and recharge with this application. You can invest in gold with this application.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Recently added this as a payment option on our Shopify Plus storefront. We've seen an improvement in mobile conversion rate as a result. We noticed most mobile users dropping off during the checkout period due to the overload of information to full in. Seeing the easy checkout options has put their mind at ease and we've heard from customers that using the Amazon Pay checkout brings an additional layer of trust.
  • Easy to use
  • Simple Integration
  • Increased Coversions
  • No account management
  • No room to discuss terms
  • More facetime with people on the team for optimization
1. We have a strong brand presence in the whole sale world - being in large department stores and on the Amazon store. Being a trusted brand working with another trusted brand (Amazon) has been a big help.
2. This doesn't conflict with our Amazon store. Big help.
3. Great improvement for a faster checkout experience along with mobile conversion increases.
September 10, 2021

The Miracle Of Amazon Pay

Shahid Madki | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have merged Amazon Pay as a payment portal for various b2b networks. It assists our clients to reach one-click payments and a fast follow-up action for customers. Amazon Pay is an easy platform. We can also pay employees' salaries from Amazon Pay. Our company uses Amazon Pay to pay electricity bills [as well]. It's very helpful for our company. The comprehensive experience was great.
  • Very secure
  • Customer support is great
  • Very easily shopping
  • Send money easily
  • I hate Amazon Pay because its internet consumption is very high.
  • One thing I need to improve is the user interface and the time to load the screen.
I would suggest everyone use Amazon Pay. Fast and easy payment app. There are so many features and offers. You can get cashback as well. You can also add gift cards to Amazon pay. You can save a lot of time as well as money by using Amazon pay.
Score 8 out of 10
Vetted Review
Verified User
Amazon Pay is great! It is a platform that we can use to send money to anyone who uses a mobile phone number, but only the person to whom the money is sent must have an Amazon Pay account in order to receive the money.

In my case, I use it to be able to charge my clients for different jobs that I do at the IT level.
  • Transfers on the platform are safe
  • It is very easy to integrate with platforms
  • The platform is very simple and that makes it very easy to use
  • The only bad thing I see is that sometimes it takes many days to settle the payments.
Amazon Pay is one of the best tools to send and receive money, in my case, being from Latin America, it helped me to be able to charge services all over the world. It is a very safe and highly recommended platform.
Ramakant Rout | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amazon Pay is an essential platform for me to pay the salary of employees, receive money from clients, and integrate it to my website to get the money.

Amazon Pay is an easy platform where we can send money to anyone using one mobile number. Only the receiver needs an Amazon Pay account to receive the money.
  • Amazon Pay is an easy platform to integrate with shopping sites
  • Amazon Pay is easily integrated with a WordPress site for receiving the money from users
  • You can book air tickets, bus tickets, and railway tickets using Amazon Pay, and it is completely safe and secure.
  • Amazon Pay is simple and one can send the money easily
  • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
  • Sometimes Amazon Pay is slow in server
  • Amazon Pay customer support is not good for India
Amazon is well suited for transferring money and valued services. Amazon Pay is a very good payment gateway that we can use with WordPress websites and other shopping sites. It is an easy platform where a user can easily pay the money to purchase the product and the receiver company also checks the same into their account within minutes.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have used Amazon Pay with personal purchases in the past. It is a great tool to use if you already have an Amazon account and want a single sign on with your Amazon information. We no longer use Amazon Pay in my business situation, but used it in the past and were happy with it. Amazon Pay for Business is very useful to increase sales by providing the customer with my ways to check out.
  • Optimizing checkout speed.
  • The ability to use one account.
  • Great savings when using it.
  • Not accepted by all non-Amazon affiliated merchants.
  • Not the best mobile app.
Amazon Pay is well suited in any situation where the user may have an Amazon account. It gives them another option to checkout quickly without having to put in all of their information. It has trustworthy security and very useful from a customer perspective who trusts Amazon.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Amazon Pay to do all kind of shopping either online or at mall/store. Every month I top up Amazon Pay and then use those to purchase grocery, recharge mobile/DTH. Sending money through UPI to my friends. And in doing these things, Amazon Pay always gives cash back. Hence, my wallet keeps on increasing according to purchases made. I love this feature so much.
  • When money is deposited into Amazon Pay, it can be used to do shopping for A to Z items.
  • After every shopping, some cash back is given, which gives cheers to the user.
  • One can send money through its UPI payment option, also mobile/DTH can be recharged using it and cash back is issued every month.
  • I recently won a gift card and I could not fully utilize it because secondary payment mode is considered when Amazon Pay becomes 0. My suggestion is, there should be an option for changing primary mode of payment.
Amazon Pay is widely used all over the world. I use it for purchasing household items, recharging mobile/dish TV, sending money to others. It can be used in shops/malls also. One of its limitation is it always requires internet connection.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Amazon Pay as an online payment processor for e-commerce websites. Amazon Pay, like many other online payment processors, provides reliable payment processing for e-commerce along with a trusted name that everyone recognizes. Amazon Pay also makes it easier for customers who have Amazon accounts to use their saved payment methods making the checkout process easier.
  • Customers with Amazon accounts can use saved payment methods, making their checkout faster and easier.
  • Works seamlessly across devices, computer, tablet, and mobile.
  • No need to create a new account, customers can use their Amazon accounts.
  • Secure, reliable, and the name alone gives customers peace of mind.
  • Sign up process is a bit tedious and long, would love to see a simpler process.
  • Does not handle ACH transactions, though most processors don't...but it would be a nice feature from a leader in the industry.
  • Withdrawal times! Ugh, 5-7 days? There are other processors that are much faster...there's no reason Amazon can't be either.
Amazon Pay is well suited for any type of e-commerce online payment processing. The fees are equivalent to Paypal and Square, which are higher than using a merchant account. There are no setup fees. The process to set up an account is a bit tedious but you can be assured of security with Amazon.
January 08, 2019

Amazon Pay pays to use

John McCulley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Amazon Pay to power the credit card processing for several customer payment portals. It was the simplest to set up, most robust, and the easiest to develop for when we were looking for solutions.
  • Great API. Makes development a breeze.
  • Solid integrations. Makes setting up apps and portals simpler.
  • Excellent security. Your users can be comforted by the level of protection.
  • API documentation examples can be hard to find.
  • A pre-built portal would be a good addition.
  • Low rate of adoption thus far makes self-troubleshooting difficult.
Well suited for:
  1. Online payment gateways
  2. E-commerce
  3. Single product installations
Not well-suited for:
  1. Accounting integration
  2. Invoicing installations
  3. Quickbooks
Return to navigation